Work History

Franklin County/Hertford County, NC

Louisburg, NC

Geographic Information Systems Technician

December 2014 to Present

  • ​Performs work involving preparing, maintaining and updating real estate records and tax maps; assisting the public.

  • Reads and interprets deeds; determines property tax listing and location.

  • Calculates acreage and dimensions and assigns new PIN numbers.

  • Enters ownership transfer information into tax database, research deeds, wills and other legal documents to determine tax ownership listing, location of property lines, acreage, etc.

  • Creates and distributes tax maps as needed.

  • Plots legal descriptions in the GIS for taxation purposes.

  • Assures that cadastral maps and the online GIS maps are current and updated on a regular basis.

  • Coordinates with and provides support/data with other departments and organizations both throughout the county and the State of North Carolina.

  • Provides E-911 addressing information to the public as requested.

  • Answers phone, email and public inquiries as related to the nature of work.

DeLorme Publishing

Yarmouth, ME

Map Technician

October 2014 to December 2014

  • ​Using a proprietary version of DeLorme's mapping software—XMap, access satellite imagery and digitized paper maps to locate points of interest. 

  • This work provides data for DeLorme software and hardware products as well as other commercial and government entities.

  • Other duties similar to those described during prior employment with DeLorme (see below).

Rumford Group Homes

Norway, ME

Targeted Case Manager/House Manager

December 2011 to December 2014

  • Manages a caseload of clients who are living in the shelter, diagnosed with a mental health issue, behavioral disorder, or pervasive developmental disorder.

  • Provides targeted case management services to clients who meet eligibility requirements. Services include intake and assessment, individual service planning, crisis and support planning, coordination and advocacy through linking clients with resources, monitoring and evaluation.

  • Provides a range of on-site services including admission, supervision and ongoing support to clients in our emergency shelter locations.

  • Establishes trusting relationships and provide direct services with a goal of teaching clients to develop independent living skills and the skills needed for self-sufficiency and stability.

  • Provides shelter management and oversight of all shelter activities

  • Coordinates shelter events

  • Works to create a volunteer workforce to accomplish shelter goals and provide consumers with a range of new living and social activities

  • Provides budgeting oversight and teaches budgeting skills to shelter consumers

  • Monitors events at shelter

  • Develops new methods and processes to apply company policies and procedures within the shelter environment

  • Acts as a liaison with community agencies and support providers, providing referrals as needed

  • Provides assistance in accessing and applying for state and federal housing resources, including section 8 housing choice voucher program, mod rehab, BRAP, Shelter Plus Care, Home-to-Stay/STEP, local low-income housing, etc.

DeLorme Publications

Yarmouth, ME

November 2010 to January 2012

Temporary Map Technician

Varied projects, including:

  • Correcting positional accuracy on US roads

  • Correcting positional accuracy of trail systems in US National Parks

  • Use of Illustrator to correct and improve printed map products

University of Southern Maine

Gorham, ME

May 2009 to December 2009

Lab and Classroom Assistant

As a paid participant in a NASA funded project to bring a Remote Sensing class to the online academic community, I worked doing the following tasks:

  • Identified and tested software applications for class content distribution

  • Helped to rewrite remote sensing lab manual

  • Classroom assistant for remote sensing class on campus

  • Lab assistant, providing in person help to students taking remote sensing class on campus

  • Live Chat help desk: providing assistance for remote sensing classroom to distance learners

C.N. Brown

South Paris, ME

February 2004 to January 2006

Help Desk Specialist

  • Provide technical support for multiple systems and platforms: Oasis/Pyramid/Palm/Pricebook/Track-it

  • Provide hardware and software support for gas-pump systems and interfaces

  • Provide standard desktop/PC support, including but not limited to: diagnosis of hardware problem and resolution as needed

  • Database Support (SQL)

  • Install software as required

  • Provide 1st Level Network Support

International Brotherhood of Electrical Workers

Boston, MA

September 2000 to January 2003

  • Secretary/Desktop Publishing

  • Graphic Design for Brotherhood Fund and as needed in other areas

  • Desktop Publishing

Grand Circle Travel, Boston MA

May 2000 to August 2000

Travel Agent

  • Responsible for sales and service of accounts for Adventure Travel group


Dedham, MA

November 1999 to May, 2000

Help Desk Analyst

  • Provide help desk support for a company that hosted live web seminars and conferences​



Boston, MA

October 1989 to April 1999

  • Worked in various positions within commercial airline structure:

  • Customer Service: Ticket Counter/Gates,

  • Ramp/Baggage Handler including security clearance

  • Maintenance (utility person)



***Earlier Work History Available Upon Request